Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–5 business days after payment confirmation.

We make every effort to prepare and ship orders as quickly as possible.
Processing times may vary during peak periods, holidays, or due to unforeseen circumstances.

You will receive a confirmation email once your order has been shipped.

Shipping Timeframes

Estimated delivery times are as follows:

International orders: up to 15 business days

Delivery times are estimates only and may vary depending on the destination country, carrier, customs clearance, and external factors beyond our control.

While we do our best to ensure timely delivery, we cannot guarantee exact delivery dates.

Shipping Destinations

We currently ship worldwide, with an initial focus on the United States.

If we are unable to ship to a specific destination, we will notify you promptly and issue a refund if applicable.

Shipping Costs

Shipping costs are calculated at checkout or displayed as a flat rate, depending on the destination.

Please note that shipping fees are non-refundable, except in cases where the order is canceled before shipment or an error occurred on our part.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and additional fees imposed by the destination country.

These charges are not included in the product price or shipping cost
All customs duties, taxes, and import fees are the responsibility of the customer
Such charges are non-refundable

Orders that are refused or unclaimed due to customs charges are not eligible for a refund.

Delays

We are not responsible for delays caused by:

Customs inspections or clearance processes
Postal services or third-party carriers
Incorrect or incomplete shipping information provided by the customer
Force majeure events (including but not limited to natural disasters, strikes, or service disruptions)

Incorrect Address

Please ensure that all shipping details are correct at checkout.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Additional shipping charges may apply if a package is returned to us due to address errors.